New Horizons Computer Learning Center
410-597-9722

Strategic Decision Making

Course Length: 1 Day

Overview:
In this course, students will identify the key factors and steps of successful decision making and improve negotiating strategy and decision outcomes while avoiding pitfalls.

Course Objectives:
Upon successful completion of this course, students will be able to:

• Identify factors and steps involved in decision making, define your decisions appropriately, understand and use decision frames, and overcome overconfidence and uncertainty
• Generate options for a decision and select an option by evaluating the options
• Review your decisions and learn from their results. Learn from the experience of others
• Create scenarios by using the extremes and driving forces methods, make linked decisions, and follow the guidelines for making linked decisions
• Assure a decision's success, arrive at a group decision by using affinity diagrams, and overcome decision making barriers, such as conflicts and groupthink
• Improve your negotiation strategy and decision outcomes and avoid pitfalls in negotiations

Course Content

Lesson 1: Preparing to Make Decisions

• Fundamentals of decision making
• Defining decisions
• Decision frames
• Researching decisions

Lesson 2: Decision Options

• Generating options
• Selecting an option

Lesson 3: Decision Results

• Results of your decisions
• Learning from the experience of others

Lesson 4: Complex Decisions

• Decision scenarios
• Linked decisions

Lesson 5: Group Decisions

• Making group decisions
• Overcoming decision making barriers

Lesson 6: Negotiation Decisions

• Making negotiation decisions
• Decision making pitfalls for negotiators

6940 Tudsbury Road, Baltimore, MD 21244
P: 410-597-9722
www.nhbaltimore.com