New Horizons Computer Learning Center
410-597-9722

Sales Skills: Advanced

Course Length: 1 Day

Overview:
In this course, students will learn advanced sales strategies to improve sales and client relationships.

Course Objectives:
Upon successful completion of this course, students will be able to:

• Build relationships with clients, identify the stages of need, help clients envision their needs, and satisfy the need through negotiation
• Study the market by using sales strategies, analyzing competitors, and researching clients
• Use the consulting strategy and develop solutions for clients
• Close a sale by demonstrating the benefits to clients and properly responding to client signals; then provide follow-up after the sale

Course Content

Lesson 1: Gaining Customer Commitment

• Building relationships
• Demonstrating the need
• Satisfying the need

Lesson 2: Studying the Market

• Sales strategies
• Analyzing markets and competitors
• Researching clients

Lesson 3: Developing a Winning Strategy

• Consulting with clients
• Developing solutions

Lesson 4: Effectively Closing a Sale

• Demonstrating the benefits
• Confirming commitment
• Closing the sale and following up

6940 Tudsbury Road, Baltimore, MD 21244
P: 410-597-9722
www.nhbaltimore.com