New Horizons Computer Learning Center
410-597-9722

Organizational Skills

Course Length: 1 Day

Overview:
In this course, students will effectively manage information and time to make the best use of the stream of information that flows through their organization.

Course Objectives:
Upon successful completion of this course, students will be able to:

• Prevent information overload, and manage information by using the INFO process
• Manage written, oral, and electronic information, and use memory more effectively
• Manage outgoing information, and identify when it's best to use written, oral, or electronic information
• Identify characteristics and myths related to time, and manage time-related problems
• Get organized, plan and prioritize, and identify the causes of and remedies for procrastination
• Handle visitors, handle office interruptions, and delegate effectively
• Manage team time, communicate and plan within a team, and use team time effectively

Course Content

Lesson 1: Information Management

• Managing information
• The INFO process

Lesson 2: Managing Incoming Information

• Managing written information
• Managing oral information
• Managing electronic information
• Managing your memory

Lesson 3: Managing Outgoing Information

• Fundamentals
• Modes of sending information

Lesson 4: Time Management

• Time management
• Time management problems

Lesson 5: Organizing Time

• Getting organized
• Planning and prioritizing
• Procrastination

Lesson 6: Coordinating Time With Others

• Interpersonal communication
• Office interruptions
• Effective delegation

Lesson 7: Team Time Management

• Managing team time
• Team communication and planning
• Effective use of team time

6940 Tudsbury Road, Baltimore, MD 21244
P: 410-597-9722
www.nhbaltimore.com